Travel Manager

Recruitment and Organizational Development Group HR SPACE is hiring a Travel  Manager for its partner international travel company in Toronto, remote.

• location: Toronto ( remote )
• Industry: Tourism
• Work Schedule: Full-time -Eastern Time (ET) (10:00 AM- 6:00 PM)

Required Qualifications and Knowledge:

• Minimum 3-5 years of experience in a travel agency, outbound tour operator, or airline reservations role is a must;
• Proficiency with Amadeus GDS (booking, ticketing, exchanges, and reissues) ;
• Experience with Expedia TAAP and hotel booking platforms is required;
• Experience coordinating travel services such as flights, hotels, transfers, airport meet is a must (Communicate with airlines, hotels, destination management companies (DMCs), and other travel suppliers to confirm and modify reservations);
• Experience coordinating airport VIP Meet & Greet, lounge access, and other concierge services are desired;
• Proven expertise in planning and coordinating domestic and international travel;
• Proficiency in Microsoft Office;
• Fluency in English is required;
• Russian language is desired.

Job description of the vacant position:

• Book and manage domestic and international travel arrangements, including flights, hotels, rail, car rentals, cruises, and tours.
• Create, modify, and manage airline reservations using Amadeus GDS.
• Book accommodations and travel services through Expedia TAAP and supplier booking platforms.
• Coordinate airport VIP Meet & Greet, fast-track services, lounge access, private transfers, and other concierge services.
• Prepare accurate and detailed travel itineraries and travel documents.
• Communicate with airlines, hotels, destination management companies (DMCs), and other travel suppliers to confirm and modify reservations.
• Process ticket exchanges, cancellations, refunds, and schedule changes.
• Monitor reservations to ensure all travel services are confirmed and delivered as requested.
• Research travel options and provide recommendations based on client preferences and budget.
• Resolve travel-related issues quickly and professionally before and during travel.
• Maintain accurate booking records and client information.
• Ensure compliance with supplier policies, airline fare rules, and company procedures.
• Collaborate with the sales team and travel advisors to deliver exceptional client service.
• Stay informed about airline schedules, travel requirements, supplier updates, and industry trends.

Personal characteristics:

• Creative problem-solving
• Flexibility and adaptability
• Active listening
• Customer-oriented
• Strong communication skill
• Strong organizational skills with the ability to manage multiple bookings and deadlines
• High attention to detail and accuracy

Additional information and benefits

• Conversational limit
• Technical Equipement

If you are interested, please Apply for the vacancy by following the link below

Only shortlisted candidates will be contacted.

Please note that by submitting your CV, you consent to the transfer of your personal data to HR SPACE LLC and agree to the processing and storage of the provided information. Your personal data will be processed only by authorized persons/employees.

Good luck!